Your order can be delivered directly to your home, your workplace or your neighbour, whichever is most convenient for
you - just let us know your preference when placing your order.

Insured standard delivery to the United Kingdom is charged at £3.99 per consignment. Certain larger items like
awnings are subject to a £9.99 delivery charge - this is highlighted on the product details pages where this charge
applies, as well as in the shopping basket.

It is free standard delivery on orders over £50 with exception to awnings. If your order is over £50 but has an awning on it you will be charged £9.99 as this is classed as heavy goods.

Please note we can only deliver to addresses in the UK and BFPO. There will be an extra delivery charge to addresses within the Channel Islands and Northern Ireland, one of our agents will contact you to advise of the cost. A European Service is available on request.

You will receive your goods within 5 to 7 days of receipt of your order, as we stock the majority of products
listed on our website in our stores. Delivery times are usually Monday to Friday (excluding Bank Holidays) 7:30am -
6:30pm.

We'll do our best to get your items to you within the times above but it can depend on where you live and what's in
stock. On the rare occasions that we are unable to deliver your order we will advise you within the first 14 days of
payment.

Please note that Discover Leisure shall not be liable for any losses or damages caused by delay in delivery of goods
which are beyond our reasonable control.

If a product is damaged in any way please contact us within 3 working days and we will work with you to resolve any
issues. It is the responsibility of the customer to return any incorrectly ordered goods via our courier at their own
expense.

Please examine the goods on delivery in case they are damaged or faulty. If you inform us within 7 days of delivery
that the goods are delivered damaged or faulty we will generally replace them.

If you do not inform us within 7 days we shall have no liability for goods said to be damaged on delivery. This does
not affect your statutory rights.

Occasionally if product specifications change or we have insufficient stock to meet your order we may supply and
deliver a substitute product or refund any amount paid for such goods. If you are not happy with any substituted
goods then you may cancel the order and return them in accordance with clause 4 above.